Disclosure Obligations under the Insurance Supervision Act (Art. 45 ISA)

Disclosure Obligations under Article 45 ISA (VAG)

Under Art. 45 para. 1 of the Insurance Supervision Act (VAG), we are required to inform you of the following as soon as we enter into contact with you:

• our identity and address;
• our activities as a broker and mandate holder, whereby we maintain a financially and economically independent relationship with insurance companies and commit to an exclusive duty of loyalty towards you as our client;
• how you can obtain information about the professional qualifications of our employees and their education and continuing training;
• who can be held liable for negligence, errors, or incorrect information in connection with brokerage activities;
• the processing of personal data, in particular the purpose, scope, and recipients of the data, as well as their retention.

Form and Timing of Disclosure

The disclosure is provided in text form and is handed to you no later than when our brokerage activities commence.

Right of Withdrawal (Art. 2a VVG/ICA)

Under Art. 2a of the Insurance Contract Act (VVG), you have the right to withdraw from an insurance contract in writing within 14 days of acceptance of the application. The period begins upon receipt of the acceptance declaration. Withdrawal means the contract is deemed to have never been concluded.

Education, Training, and Professional Qualifications

Information about the professional qualifications, education, and continuing training of our employees can be found in the public FINMA register: FINMA Register Search.

Avoidance of Conflicts of Interest

As an independent insurance intermediary, we are financially and economically independent of insurance companies. We commit to disclosing any conflicts of interest and to basing our recommendations exclusively on the needs of our clients. Should a conflict of interest arise in a specific case, we will inform you in advance.

Liability

Solidwave Group AG is liable for damages caused by negligence, errors, or incorrect information in connection with brokerage activities. Liability is governed by the applicable statutory provisions. Professional liability insurance is in place.

Data Protection, Retention, and Rights of the Data Subject

Disclosure of Compensation from Insurers

For the provision of our services, we may receive commission and/or administrative compensation paid by the insurer. These compensations are declared under the disclosure obligation per Art. 45b ISA (VAG) as follows:

Due to product or tariff changes by individual insurance companies, deviations may occur in individual cases. Regardless, we commit to providing you with comprehensive written information about the specific compensation resulting from a mandate at any time upon request.